Krikya Privacy Policy

Krikya collects personal data that is necessary for the provision of its online services, the verification of user identity, and the fulfilment of legal obligations. The types of personal information gathered include, but are not limited to:

• Full name and date of birth
• Residential address and contact details
• Email address and telephone number
• Payment and transaction information
• Identity verification documents
• Device and browsing data collected during site usage

Purpose of Data Collection

Personal information is collected for the following purposes:

• Creating and maintaining user accounts
• Processing deposits, withdrawals, and financial transactions
• Verifying the identity and eligibility of users
• Complying with anti-money laundering and responsible gaming requirements
• Improving the quality and functionality of online services
• Communicating relevant updates and account-related notifications

Technical and Organisational Protection

Krikya applies appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, misuse, or disclosure. These measures include data encryption, secure server infrastructure, access controls, and regular security assessments.

User Rights

Users retain the following rights with respect to their personal data:

• The right to access personal information held by Krikya
• The right to request correction of inaccurate or incomplete data
• The right to request deletion of personal data, subject to legal retention obligations
• The right to withdraw consent where processing is based on consent

Compliance with Bangladesh Laws

Krikya processes personal data in accordance with the Information and Communication Technology Act and other applicable data-related legislation in Bangladesh. All data processing activities are conducted in a manner consistent with user rights and the obligations imposed by local regulatory frameworks.

Krikya uses the personal data collected from users strictly for lawful, defined, and transparent purposes. The collected information is not used beyond the scope described in this document without prior user consent.

How Personal Data is Used

• Account Services: Personal information is used to register, maintain, and manage user accounts, including identity verification and account security.
• Transaction Processing: Financial and payment data is used to facilitate deposits, withdrawals, and the accurate recording of all transactions.
• Service Improvement: Aggregated and anonymised user data may be used to analyse platform performance, identify technical issues, and enhance the overall user experience.
• Marketing Communications: With explicit user consent, contact details may be used to send promotional updates, offers, and relevant service information. Users may opt out of such communications at any time.
• Analytics: Behavioural and usage data is processed to understand how users interact with the platform, enabling informed improvements to the online services offered.
• Regulatory Compliance: Personal data is processed as required to meet obligations under anti-money laundering laws, responsible gaming regulations, and applicable legal requirements in Bangladesh.

All processing activities are carried out on a lawful basis, including the performance of a contract, fulfilment of legal obligations, and, where applicable, explicit user consent.

Users have the right to access, review, and manage the personal data held by Krikya at any time. Requests for access, correction, or deletion of personal information may be submitted through the platform’s designated support channels.

Data Access and Correction

• Users may request a summary of the personal data held in connection with their account.
• Where information is found to be inaccurate or outdated, users may submit a correction request, and Krikya will update the relevant records within a reasonable timeframe.
• Requests for data correction must include sufficient detail to allow Krikya to identify the specific information requiring amendment.

Data Deletion

• Users may request the deletion of their personal data, subject to any legal obligations that require Krikya to retain certain records for a specified period.
• Deletion requests will be processed in accordance with applicable data retention requirements and regulatory obligations.

Consent to Security Checks and Payment Data Processing

By registering and using the Krikya platform, users acknowledge and consent to the following:

• Personal data may be subject to identity verification and security checks as part of the account registration and ongoing compliance process.
• Payment data is processed by authorised third-party payment providers who operate under their own data protection obligations and are contractually bound to maintain the confidentiality of user information.

Krikya is an online gaming and sportsbook platform intended exclusively for individuals who are 18 years of age or older. Access to, and use of, this website by minors is strictly prohibited.

Age Restriction Policy

• The platform does not knowingly collect personal data from individuals under the age of 18.
• All users are required to confirm their age upon registration as a condition of account creation.

Limitations of Age Verification

Krikya is not able to independently verify the age of every individual who accesses the website without the submission of appropriate identity documents. Users are responsible for providing accurate and truthful information during the registration process.

Parental or Guardian Requests

• If a parent or legal guardian becomes aware that a minor has accessed the platform or provided personal information without authorisation, they may contact Krikya directly to request the deletion of such data.
• Upon receipt of a verified request, Krikya will promptly delete all personal data associated with the minor’s account and take steps to prevent further access.

In the course of providing its online services, Krikya may need to transfer personal data to countries or jurisdictions outside Bangladesh where its partners, service providers, or affiliates operate.

Basis for International Transfers

• By registering and continuing to use the Krikya platform, users consent to the transfer of their personal data to jurisdictions outside their country of residence, where such transfers are necessary for the delivery of services.
• International transfers are carried out only where appropriate safeguards are in place to protect the confidentiality and integrity of personal information.

Partner Obligations

• All third-party partners and service providers who receive personal data from Krikya are contractually required to maintain confidentiality and process the data solely for the purposes specified.
• Krikya takes reasonable steps to ensure that international partners adhere to data protection standards consistent with those applied within the platform.

User Acknowledgement

Users acknowledge that data protection laws in other jurisdictions may differ from those applicable in Bangladesh. Krikya ensures, to the extent possible, that any transfer of personal data abroad is subject to appropriate contractual and technical protections.

This Legal Disclaimer forms part of the Privacy Policy and may, where applicable, alter the scope or effects of the rules set out in this document. Users should read this section carefully in conjunction with the rest of the Privacy Policy.

Applicability

• This disclaimer applies from the moment a user accepts this Privacy Policy, including by way of electronic acceptance, signature, or any act of accession that signifies agreement to its terms.
• Acceptance of this policy constitutes the user’s acknowledgement of, and agreement to, the conditions described herein.

Scope of the Disclaimer

• Krikya does not accept liability for any loss or damage arising from the unauthorised use of a user’s account or personal data where such use results from the user’s failure to maintain the confidentiality of their login credentials.
• The platform is not responsible for the accuracy of personal information submitted by users. Users are solely responsible for ensuring that the data they provide is correct and current.
• Krikya reserves the right to amend this Privacy Policy at any time. Users will be notified of material changes through the platform, and continued use following such notification constitutes acceptance of the updated document.

Cookies are small text files that are stored on a user’s device when they visit a website. These files enable the website to recognise the device on return visits and to retain certain preferences or session information.

How Krikya Uses Cookies

Krikya uses cookies on its platform for the following purposes:

• Statistical Analysis: Cookies are used to collect anonymised data on user behaviour, page visits, and site usage patterns, which helps assess platform performance.
• Behavioural Analysis: Usage data is gathered to better understand how users navigate the platform, allowing for targeted improvements to the online experience.
• Personalisation: Cookies enable the platform to remember user preferences and settings, providing a more consistent and relevant experience across visits.
• Site Improvement: Insights derived from cookie data are used to identify areas of the website that require technical or functional enhancement.

Cookie Retention Period

Cookies used by the platform are retained for a period of up to one year from the date of collection, unless cleared by the user prior to this period.

Managing Cookies

Users may manage or disable cookies through their browser settings at any time. Please note that disabling certain cookies may affect the functionality and performance of the platform.

By accessing and using the Krikya platform, users confirm that they have read, understood, and agreed to the terms set out in this Privacy Policy in full.

Continued Use as Acceptance

• Use of the platform, including browsing, registration, or placing a wager, constitutes acceptance of this Privacy Policy.
• Users who do not agree with the terms of this document should discontinue use of the platform immediately.

Prevailing Version

• The current version of this Privacy Policy, as published on the website, supersedes all previous versions.
• In the event of any inconsistency between this document and earlier versions, the terms of the current version shall apply.
• Krikya reserves the right to update this Privacy Policy periodically. The date of the most recent revision will be indicated on the document. Continued use of the platform following any updates constitutes acceptance of the revised policy.

Krikya may, under certain circumstances, share personal data with third parties. Such sharing is carried out only where it is necessary, lawful, and consistent with the purposes described in this Privacy Policy.

Circumstances for Data Sharing

Personal information may be disclosed to third parties in the following situations:

• Legal Obligations: Where disclosure is required by law, court order, or a regulatory authority with jurisdiction over the platform.
• Dispute Resolution: Where sharing personal data is necessary to investigate, mediate, or resolve a dispute involving a user’s account.
• Contractual Arrangements: Where disclosure is required under agreements with authorised service providers, payment processors, or technology partners who support the delivery of platform services.

Transparency Regarding Third Parties

• Where applicable, a list of third parties with whom data may be shared is available on the website.
• In cases where specific third parties are not individually listed, Krikya will inform users of the purpose and scope of any such disclosure prior to or at the time of sharing.

User Consent

By providing personal information through the platform, users consent to its disclosure to third parties in the circumstances described above. Users who have concerns about specific data-sharing practices are encouraged to contact the platform’s support team for further clarification.

The Krikya platform may contain links to external websites that are not operated or controlled by Krikya. These links are provided for informational or navigational convenience only.

No Responsibility for External Sites

• Krikya is not responsible for the content, privacy practices, or data handling procedures of any third-party websites accessible via links on this platform.
• Each external website operates under its own privacy policy, and users should review those policies before submitting any personal information on external sites.

Caution When Visiting External Websites

• Users are advised to exercise caution and discretion when navigating to websites outside the Krikya platform.
• The inclusion of a link to an external website does not constitute an endorsement, recommendation, or approval of that site or its content by Krikya.
• Any personal data submitted to, or collected by, a third-party website falls outside the scope of this Privacy Policy and is subject to that website’s own data protection terms.