Responsible Gaming

Gambling always involves the risk of financial loss. No outcome is guaranteed, and no strategy eliminates that risk entirely. Responsible gaming is about making informed choices so that betting stays within safe boundaries.

Krikya encourages every player to follow these core principles:

• Set a budget before you play. Decide in advance how much you can afford to spend. Treat this amount as an entertainment expense, not an investment.
• Bet only what you can afford to lose. Never use money reserved for rent, bills, food, or other essential needs.
• Keep track of time spent gambling. Long sessions can affect your judgement. Use session timers to stay aware of how long you have been playing.
• Do not chase losses. If you lose, accept it and step away. Continuing to play in an attempt to recover losses often leads to greater financial harm.
• Gambling is not a source of income. It is a form of entertainment. Relying on it for financial stability creates serious risk.
• Take regular breaks. Short pauses help you reassess your activity and prevent impulsive decisions.
• Use the responsible gaming tools available on the platform. Deposit limits, cooling-off periods, and self-exclusion features are designed to support you.
• Keep gambling separate from stress or emotional difficulty. Playing under emotional pressure increases the likelihood of poor decisions.

Following these principles helps protect your financial wellbeing and ensures that your experience on the platform stays positive and in your control.

Gambling addiction can develop gradually and is not always easy to identify in its early stages. Paying attention to changes in your behaviour and thinking patterns is an important first step toward getting the support you need.

The following signs may indicate a problem with betting:

• Spending more money on gambling than originally planned, repeatedly exceeding the budget you set for yourself.
• Borrowing money to fund gambling, or selling personal belongings to continue betting.
• Feeling restless or irritable when not gambling, or when attempting to reduce your betting activity.
• Lying to family members, friends, or colleagues about how much time or money you spend on gambling.
• Neglecting work, studies, or personal responsibilities because of time spent betting.
• Continuing to gamble despite serious financial losses, with the hope of recovering those losses through further betting.
• Gambling as a way to cope with stress, anxiety, boredom, or other negative feelings.
• Failed attempts to cut down or stop gambling, despite a genuine desire to do so.
• Feeling a persistent preoccupation with gambling, such as constantly thinking about past bets or planning future ones.
• Experiencing negative consequences in personal relationships due to gambling behaviour, yet continuing regardless.

Gambling addiction is a serious condition that can affect your financial situation, relationships, and mental health. If you identify with several of these signs, seeking professional support is a responsible and important step.

Addressing a gambling problem requires honest self-assessment and practical action. The following recommendations can help you regain control over your betting habits and protect your long-term wellbeing.

• Acknowledge the problem. Accepting that your gambling has become harmful is the first and most essential step toward positive change.
• Use the self-exclusion option. Krikya offers a self-exclusion feature that allows you to restrict access to your account for a defined period. This is a direct and effective tool to interrupt harmful patterns.
• Set strict deposit and spending limits. Use the platform’s built-in limit controls to cap how much you deposit or bet within a given timeframe.
• Activate cooling-off periods. A cooling-off period temporarily pauses your ability to place bets, giving you space to reflect without the pressure of immediate access.
• Remove payment methods linked to your account to create an additional barrier between yourself and impulsive betting.
• Reach out to a mental health professional or addiction counsellor. Trained professionals can provide structured therapy and coping strategies tailored to your situation.
• Speak to someone you trust. Sharing your experience with a close friend or family member reduces isolation and creates accountability.
• Identify your triggers. Understanding what emotions or situations lead you to gamble helps you develop healthier responses to those moments.
• Replace gambling with other activities. Physical exercise, social interaction, creative hobbies, or volunteering can provide alternative sources of engagement and satisfaction.
• Seek peer support groups. Connecting with others who have faced similar challenges can provide encouragement, shared strategies, and a sense of community during recovery.

Professional support is available for anyone facing difficulties related to gambling. Several organisations offer confidential assistance, counselling, and guidance for individuals and their families in Bangladesh and internationally.

• National Mental Health Helpline (Kaan Pete Roi) Bangladesh
  A confidential psychological support line based in Bangladesh.
  Contact: 01779-554391
  Website: http://www.kanpetheroi.org
• Gamblers Anonymous
  An international peer support organisation for people affected by gambling problems.
  Website: https://www.gamblersanonymous.org
• GamCare
  A leading international provider of information, advice, and support for gambling-related harm.
  Website: https://www.gamcare.org.uk
  Helpline (international): +44 808 8020 133
• BeGambleAware
  Provides free, confidential support and resources for those affected by gambling.
  Website: https://www.begambleaware.org
• Gambling Therapy
  A global online service offering practical advice and emotional support for gambling addiction, available in multiple languages.
  Website: https://www.gamblingtherapy.org

These organisations provide free and confidential services. Seeking help is a sign of strength, and support is available regardless of the stage of the problem.

If you are experiencing difficulties related to your gambling habits, the Krikya support team is available to assist you with account controls, responsible gaming tools, and any concerns you may have. All communications are treated with complete confidentiality.

You can reach Krikya support through the following channels:

• Live Chat: Available directly on the Krikya website for immediate assistance during operational hours.
• Email: Send your enquiry to the official Krikya support email address listed on the Contact page of the website.
• Telegram: Connect with the support team via the official Krikya Telegram channel for quick responses.
• Facebook Messenger: Reach the support team through the official Krikya Facebook page.
• Help Centre: Access the self-service Help Centre on the Krikya website for guidance on responsible gaming tools, account settings, and limit controls.

The support team can assist you in activating deposit limits, setting up cooling-off periods, or initiating self-exclusion. Do not hesitate to reach out at any stage.